The Lifetime Client Care Commitment

• At Hewetts we want you to have a solicitor who will care for you and your family throughout your life.
• You should feel that that you or your family can contact your chosen solicitor about any legal or social problem whenever the need arises.
• We can offer solicitors and mediators.
• You want your solicitor to be approachable and accessible.
• You want your solicitor to help with problems that are not necessarily just legal. You want that “pearl of wisdom”.
• You don’t want to worry about what it might cost. You want to use your lawyer a little like you are able to use your G.P.

How ?

• You will be given the email address and telephone number directly to your lawyer.
• At the first appointment we shall advise you fully about any potential costs and funding arrangements that best suit you.
• We are interested in you and your family and your chosen solicitor will want to build a long lasting professional relationship.
• Your chosen lawyer will want to make personal contact with you and act in your best interests at all times.

What we do not do.

• We do not provide an infuriating menu driven telephone system
• We do not conceal the surname of  the person you speak with
• We do not ask you numerous irrelevant security questions in order to get your personal information for a database
• We do not pretend that any such questions relate to the Data Protection Act when they don’t
• We do not purport to be any company other than who we are
• We do not offer you a completely useless help line

Guess what, we offer you a personal, friendly and traditional service provided by properly qualified lawyers!