At Hewetts we aim to provide you with a comprehensive legal service. We are committed not only to caring for our clients’ immediate needs but also for their long term future.

If you are unhappy about the service you have received or about our charges, please write to a Director who will investigate your complaint promptly and provide you with a written report.  If for any reason we are unable to resolve the matter between ourselves you are entitled, within six months of receiving confirmation from us in writing that we are unable to resolve your matter, to complain to the Legal Ombudsman, PO Box 6806, Wolverhampton WV1 9WJ, Tel:  0300 555 0333.  Please find below a link to the Legal Ombudsman’s guidance on what to do if you have a complaint.

[Legal Ombudsman Complaints Procedure]

If you have a complaint about a service bought online from Hewetts, you are able to submit your complaint via the EU Online Dispute Resolution platform.  You can use this site if you live in the EU.  You are also able to use this site in some other countries but you should check the site first to see if this option is available to you.  Please find below a link to the EU Online Dispute Resolution Platform.




Hewetts News

26/06/2020: Dometic Violence Overhaul for Courts

Overhaul of Family Courts proposed to protect victims of domestic violence Read +

25/06/2020: Residential Possession Claims Put On Hold Again

As a result of the ongoing Coronavirus situation, all tenant evictions have been stayed again Read +

More News...

Request a Callback


Please provide the following information and we'll arrange for one of our solicitors to give you a call-back within the next 2 working days.